You're accountable for study timelines, but qualification status, contract readiness, and vendor performance are in someone else's hands. VendorVigilance gives you real-time visibility without chasing other functions.
ClinOps runs the study. But the vendors that make the study possible are managed across QA, Vendor Alliance Management, and procurement, each in their own system, on their own timeline.
Is the vendor qualified? Is the contract live? Has the change order been approved? The information exists in QA's records, in Vendor Alliance Management's tracker, in procurement's inbox, but none of it is accessible without asking. You piece together the status of your study's vendors from conversations and emails.
Either nothing is communicated proactively, or everything is communicated to everyone without filtering for relevance. You need alerts scoped to your study: changes that actually require your attention.
A vendor cannot be deployed until they're qualified. A vendor cannot deliver until the SOW is executed. When those upstream processes slip, it's Clinical Operations that explains the study delay. But you had no visibility into the slippage until it was too late.
Quality issues you observe in vendor delivery, risks you identify during the study, scope changes that need documenting — these are raised through informal channels and rarely make it into the formal oversight record.
The global study filter narrows every view in VendorVigilance to your study. Vendors, qualifications, contracts, risks, deliverables: all scoped to the programme you're responsible for. You see what affects your study and nothing else.
Qualification status is visible in real time. Contract status is visible. Risk items, deliverables, KPIs: all current, all associated with your study. When QA completes a qualification, you see it. When a contract approaches expiry, you see that too.
You're notified when something changes that affects your study: a qualification status change, a CAPA due date approaching, a contract expiring. Alerts are filtered to your programme and delivered when they matter.
Study-level risk structures that ClinOps owns directly. Record which obligations have been transferred to vendors and which the sponsor retains. Identify and monitor the factors critical to study quality. Both are associated with the vendor and the study, and sit alongside the rest of the risk picture.
When you observe a quality issue in vendor delivery, raise it directly in VendorVigilance: graded, described, and assigned. It enters the formal oversight record immediately, visible to QA and Vendor Alliance Management. Risks identified during the study go into Risks & Issues, where they're visible to every function with a stake. Tasks are tracked with an owner and a due date.
Where ClinOps carries the selection function, template-driven selection workflows and analysis templates provide the structure that makes vendor evaluation consistent, documented, and defensible from requirements through scoring to award.
Every vendor, their qualification status, their contracts, the open risk items: all in one place, scoped to your programme.
Qualification renewals, contract expirations, CAPA deadlines: all surface as notifications before they become blockers.
Quality issues, risks, scope changes, and escalations are recorded in the oversight record: attributed, timestamped, and traceable.
When something goes wrong, the record of what was flagged and when is there.
Good vendor oversight comes from the process, so it no longer depends on one person's effort.
A one-hour walkthrough of how your vendors, studies and qualifications would look in VendorVigilance.
No commitment required.
