Fragmented processes
Selection criteria rebuilt for every procurement. Qualification templates that differ between studies, between team members, between quarters. Risk assessments with no common framework.
Vendor Management System for Pharma and Biotech
Inspection-ready evidence for every clinical vendor, recorded as your team works
Qualifications, contracts, risks, and CAPAs for every vendor and study sit in one audit-trailed record from selection to close-out, so QA, Clinical Operations and Sourcing work from the same history.
- Supports 21 CFR Part 11
- ICH E6(R3) aligned
- Validated every release
The problem
Vendor oversight breaks down between teams, tools and studies
Each of these leaves gaps an inspector will find.
Scattered data
Qualification dates, contract terms, risk scores, performance observations: the information exists, but it lives in spreadsheets, shared drives, and email threads. No function has a complete, current view.
Decisions are made on partial information. Trends stay invisible until they become incidents.
Siloed communication
QA completes a qualification without notifying the study team. A risk is raised without reaching the team deploying that vendor. A contract renewal is processed without informing the qualification owner.
Modules
From selection to close-out
VendorVigilance is modular. Enable the capabilities your organisation requires today and expand as your programme matures.
Core platform
Included with every deployment.
- Dashboard
- Audit trail
- Notifications
- Role-based access control
- Global study filter
Who it's for
One record for every function that touches a vendor
Quality Assurance
We need to prove our oversight programme works — not reconstruct it before every inspection.
Run qualification programmes, track audit findings and CAPAs, and maintain inspection-ready documentation across your entire vendor portfolio.
VendorVigilance replaces the manual assembly of evidence with a continuous, auditable record.
Quality Assurance vendor oversight dashboard
Clinical Operations
We can't wait for QA to tell us a vendor qualification has expired. We need to see it ourselves.
Monitor vendor performance against study timelines, track deliverables, and ensure the vendor lifecycle stays synchronised with your clinical programme. The global study filter puts everything in context instantly.
Clinical Operations vendor management dashboard
R&D Sourcing
Every selection runs differently because there's no standard process to follow.
Manage vendor evaluations from requirements through award with template-driven selection workflows and standardised scoring. Access existing qualification status, performance history, and risk context from the vendor registry so selection decisions draw on everything the organisation already knows about each vendor.
R&D Sourcing vendor selection and scoring dashboard
Vendor Alliance Management
The information exists — it's just in four different systems and none of them talk to each other.
See the full vendor portfolio in one place: qualification status, contract coverage, open risks, and performance data without assembling it from disconnected spreadsheets and shared drives. VendorVigilance gives Vendor Alliance Management one current view across every vendor and study.
Vendor Alliance Management consolidated vendor portfolio dashboard
Executive Leadership
I need a portfolio-level view of vendor risk without commissioning a report every time.
Real-time visibility into vendor risk scores, qualification status, contract coverage, and programme health whenever you need them. Fifteen built-in reports with one click.
Executive Leadership vendor risk and portfolio dashboard
Why VendorVigilance
Built for clinical vendor oversight
Designed around how clinical QA works
VendorVigilance was designed from day one for GxP vendor management in clinical trials.
It isn't a procurement tool adapted for pharma, or a QMS with a vendor module added later.
Compliance controls are built into every record
Every change lands in a 21 CFR Part 11 audit trail. Access is scoped by study, module, and object type, and risk management follows ICH E6(R3).
Your team configures it without IT
Template libraries for qualifications, selections, KPIs, meetings, and vendor types, all edited in the app's form builder. No scripting and no development work.
Every record is associated with its study
Each qualification, contract, risk, and deliverable is associated with the clinical programme it serves, and the global study filter narrows every view to it, so the vendor lifecycle and the study lifecycle stay in step.
Before and After - Unified Vendor Management Platform
See VendorVigilance in action
A one-hour walkthrough of how your vendors, studies and qualifications would look in VendorVigilance.
No commitment required.